Returns & Exchanges

At Numi Tea, we stand behind the quality of our organic teas and botanical blends. If you are not completely satisfied with your purchase, we offer a 30-day window for returns on unopened items to ensure the best possible experience for our community.

Return Process

• 1.
  Initiate Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare Package

  Carefully pack the unopened tea products in their original packaging to prevent damage during transit.

• 3.
  Ship Items

  Affix the provided shipping label and drop off the package at any authorized carrier location.

• 4.
  Receive Refund

  Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.